Thank you Douglas & Linda! Stacie

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Hello, I just wanted to say its great how I could calculate my shipping costs before giving you all my credit card info. That was the key reason why I ended up ordering from you. Keep it up! Thanks

Alex D.

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Hi Doug!

First, let me say dealing with you has been a genuine pleasure. The world would be a much better place if there were more people like you out there!! Aside from re-ordering and sending any of my friends to you, if there is anything I can do (like being a reference for new, potential customers) please don't hesitate to ask. Thanks for your patience, help and for the superior service! I'm a customer for life!

Norm M

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1st Rate Security: Usually, I don't respond to orders I have placed. But your company has made a great impression on me. You always called me back promptly, and went to great lengths to keep me informed. I got what I ordered, and I am very pleased with my purchase. Thank you for your professionalism, and courtesy. I greatly appreciate having an online service I can depend on. From now on, 1st Rate Security, and L&D Direct is at the top of my list for all my security needs. Thank you again, and keep up the good work.

Sincerely., Lt. B.E. La Near Private Security Services.

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They responded quickly via email, when I asked when my products would ship out. They informed me that they were awaiting another shipment of the key chain personal security alarm. Awesomely potent pepper spray, which helped me protect myself last week. I would highly recommend this company, the owner even personally signs the invoice, try getting that quality of service from a large corporation. Chris F

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Rating: Excellent Comments: 1st Rate Security not only had the best price but their customer service was incredible!!!! I have never experienced such great customer support before. I will recommend them to everyone I know--in fact, I've already referred one of my friends to them. Koreen

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I appreciate the way they do business for it is the same way I do business myself. Prompt, professional and polite. Douglas @ 1st Rate Security responded to my e-mails immediately. It is finally nice too meet someone who has similar business values as myself. I will definitely order from them again in the future. Thanks Douglas! Keep up the good work. -Brian

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Just as their name states First Rate I Cannot believe the fast response to each one of my e-mails. This has got to be one of the best internet companies on the web. They are very responsive and professional. Thanks! Jarrod H

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The follow-up and call return was professional and prompt. -Noah

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The effort and service that 1st Rate Security put in to fix my order is top-rated! Douglas O'Connor knows and shows top-rated customer service.-Helen

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Great customer service, very professional, delivered as promised, no hassle exchange. -Frank

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I asked them to add something to my order right after I sent it and they did with no glitches! It was great. I highly recommend them. Toni S

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No delay in shipping, the price was really the lowest, (more than 15$)for the SAME product.Ziad T

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Excellent service&support. Fast shipping. Thanks. Faith C

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The service was excellent. I received the items not long after I placed the order. Laura K

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The item was shipped quickly and packed securely. Nice job.Richard H

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I had a very positive experience with First Rate Security. I was sent the wrong item initially; however, following a phone call and an email (both of which I received responses to), I was sent the correct item and told to keep the incorrectly sent item. This is easily the best experience I have had with internet shopping and I will tell others about this organization. Ed

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Sir, I just wanted to thank you for your service, constant updates and great prices. I look forward to ordering from you again. Donald

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I placed multiple orders several weeks apart and their customer service was on the ball each time. They shipped promptly, products are high quality, and their prices are the best you can find on the net. Will order again. Joseph D

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This is my second order with them, and it was even faster! All they way from the U.S. in just 10 days. Brilliant!! Dillon

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1st class communication and service and very professional. Recommended 100%. Brad S

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Comments:

Great service, I was really happy with the service I received and plan on doing business with you in the future. Thanks. William S

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Flawless Transaction

1st Rate Security had what I wanted at a great price, and they shipped it to me fast. Pleasure to do business with. Adam B.

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Im very pleased with this company. I ordered my products and had them delievered to me in 2 weeks. 1st rate security has great service and a wonderful variety of products. Their promptness of shipping has persuaded to continue business with them in the future. Andy A.

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Comments: great service - fast - reliable - wouldn't hesitate to shop there again on a dime -

I'll be back - Linda N

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Great job. No problems at all. My merchandise came promptly and completely. Definitely would purchase again from this vendor. Thanks- Linda

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The response is prompt when I asked for the status of my order, which defintely put my mind on ease as I was a bit concerned about internet shopping. A 1st Rate Security did a very good job. The delivery was also on time as soon as I was informed about the shipment. Overall I gave this vendor a five star. Min

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